What do your order statuses mean?
- Processing: We received your order and are working on it.
- Pending Payment: Your payment did not go through.
- On hold: We are temporarily working on your order during order processing
- FFL: We are waiting on FFL documentation from the gun store where you want it shipped.
- Fulfillment: Your purchase is being picked and shipped by our robotic system. Cannot cancel or make changes in this status.
- Firearm Awaiting Shipment: We have your FFL and the firearm will be shipped soon.
- Awaiting Shipment: For non-firearms awaiting shipment.
- Completed: Your order has shipped. Check your email (and spam folders) for tracking information.
- Refunded: Your order has been refunded.
- Flagged: This status reflects that we are working on some issue, normally tracking a shipment that went awry.